Thank you for your interest in a Birthright Israel: Hillel Trip!
Q: When do you have trips departing?
A: We will have multiple trips departing almost every week during December and January. Trips will depart from New York, Philadelphia, Miami, Atlanta, and Los Angeles. If you are traveling with your campus, please be in touch with them about your trip dates. If you are traveling on a national trip, please indicate your preferred trip dates in Part 1, Section 2 (trip selection).
Q: What if I am only available for a certain date?
A: In part two of the application there is a section where you can fill in with your available date options. The more dates you say you are available for, the better your chances are of getting on one of those trips.
Q: What if the flight is not departing from my hometown?
A: You are responsible for finding and paying for any domestic travel. You should NOT book any domestic travel until you are confirmed for a trip by receiving an email from us AND seeing the flight info in part 2 of your application.
Q: Questions about the deposit?
A: The refundable $250 deposit is submitted directly to Birthright Israel in the online application. The deposit can only be submitted once the online application is complete, and -Birthright Israel will refund the deposit following the trip, if you are waitlisted, or if you withdraw from the trip prior to the refund deadline for accepted participants. Additionally a, non-refundable $10 deposit fee will be charged when the deposit is submitted. Deposits cannot be held from one round to another. If you are requesting a deposit refund please email deposit@hillel.org. After your refund has been requested it may take up to two weeks to be posted back on your account. If you are experiencing technical issues please contact support@payoneer.com.
Q: I want to travel with a friend or sibling on their campus Hillel trip. What should I do?
A: You should complete the Birthright Israel application, mark Hillel as your trip organizer, and pay the deposit. Once that is completed you will be sent an automated email asking you, among other things, to fill in part 2 of the application. In Part 2 you are able to request travel buddies.
Q: I tried requesting a friend in part 2 but there name did not automatically appear when I typed it into the space?
A: If your travel buddies have registered with Hillel then their name will automatically fill in. If their name does not automatically fill in, then below that there is a space for you to provide us with your friend’s name and email so we can be in touch with them to register with Hillel and hopefully get you on a trip together.
Q: The application says that I am missing information but when I check everything is there. What’s going on?
A: There is a lag time of 24 hours between you inputting information in your online application and the missing information section being updated. Please check again in 24 hours, and if it is still not updated, please let us know by e-mailing Israel@hillel.org .
Q: I do not have a passport yet. Can I still complete the application?
A: Please complete the application, and add in your passport information as soon as you have one. Please also note: The name on your application MUST MATCH the name on your passport exactly! Please also remember that your passport must be valid for at least 6 months after your scheduled departure date from Israel. Please also remember that the passport process takes a few weeks to please make sure to renew or get a passport as soon as possible.
Q: What if I want to extend my trip?
A: Check out our "Extend" page for more information.
In case of an AFTER HOURS emergency on a Birthright Israel trip, please call (202) 656-6153.
